Privacy Policy

Privacy Policy

Last Updated: January 9, 2025

Tadini Monte-Carlo ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website (the "Site") or use our services.

By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Site.

1. Introduction

1.1. This Privacy Policy governs the data practices of Tadini Monte-Carlo, operated by Tadini Monte-Carlo Investment Partners S.A.R.L., a Limited Liability Company registered in Monaco under RCI Monaco n° 23S09477, with VAT number FR 51000171024, and its registered office located at “Riviera Palace,” 5 Rue des Lilas, 98000 Monaco.

1.2. We comply with Monaco's Act No. 1.165 on Personal Data Protection, as well as applicable international data protection standards.

1.3. This Privacy Policy applies to all personal data collected via the Site or through related services, such as order processing, customer support, and marketing communications.

2. Information We Collect

We collect and process personal information to provide and improve our services.

2.1 Personal Data You Provide

We may collect personal data directly from you when you:

  • Place an Order: Name, billing and shipping address, phone number, email, and purchase details.
  • Create an Account: Username, password, and preferences.
  • Contact Us: Email address, phone number, and the content of your communication.
  • Sign Up for Marketing: Email address for promotional newsletters or offers.

2.2 Automatically Collected Data

When you interact with the Site, we may automatically collect:

  • Technical Information: IP address, browser type, device type, and operating system.
  • Usage Data: Pages visited, time spent on the Site, and interaction metrics.
  • Cookies and Similar Technologies: Data to enhance user experience and analyze site performance.

2.3 Third-Party Data

We may receive personal data from third-party service providers, such as:

  • Analytics platforms for website performance monitoring.
  • Shipping carriers for delivery updates.

3. How We Use Your Information

We use your personal data for the following purposes:

3.1 To Fulfill Orders

  • Process and deliver your purchases.
  • Send order confirmations and updates.
  • Arrange shipping and returns.

3.2 To Provide Customer Support

  • Respond to inquiries and resolve complaints.
  • Assist with account access or order issues.

3.3 To Improve Services

  • Analyze user behavior to enhance the Site’s functionality.
  • Monitor and resolve technical issues.

3.4 For Marketing (with Consent)

  • Send promotional emails, newsletters, and exclusive offers.
  • Provide personalized product recommendations.

3.5 To Comply with Legal Obligations

  • Maintain financial records for tax and regulatory compliance.
  • Address fraud prevention and security risks.

4. Sharing Your Information

We may share your personal data under the following circumstances:

4.1 With Service Providers
We work with third-party vendors to assist with:

  • Shipping and logistics.
  • IT and website maintenance.
  • Marketing and analytics.

4.2 For Legal and Compliance Reasons
We may disclose your information if required to do so by law, such as:

  • To comply with legal obligations in Monaco.
  • To respond to lawful requests from public authorities.

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to:

  • Enable essential website functions, such as account login and shopping cart functionality.
  • Improve your browsing experience by remembering your preferences.
  • Analyze how the Site is used and optimize performance.

You can control your cookie preferences through your browser settings. Disabling cookies may impact the functionality of certain features on the Site.

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal obligations, such as record-keeping for tax and financial reporting.

Typically, customer order data is retained for 7 years to comply with Monaco’s financial laws.

7. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data, including:

  • Encryption of sensitive information during transmission.
  • Restricted access to personal data on a need-to-know basis.

While we take steps to protect your data, no method of electronic transmission or storage is entirely secure. Please notify us immediately at info@tadinimontecarlo.com if you suspect unauthorized access to your account.

8. Your Rights

Under Monaco’s Act No. 1.165 and applicable international regulations, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (subject to legal obligations).
  • Restriction: Limit how your data is processed.
  • Portability: Receive your data in a machine-readable format.
  • Objection: Opt out of marketing communications or certain data uses.

To exercise your rights, please contact us at info@tadinimontecarlo.com. We may require verification of your identity.

9. International Data Transfers

Your personal data may be processed and stored in countries outside of Monaco or the European Economic Area (EEA). When this occurs, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

10. Third-Party Links

The Site may include links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your data.

11. Children’s Privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected such data, we will promptly delete it.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: